FAQ

General Questions

  1. O que é o SoccerProject?
  2. Quando as partidas são jogadas?
  3. Quanto custa?
  4. Porquê existe uma opção para transferência de dinheiro?
  5. Como eu posso mostrar minha logo?
  6. How can I quit soccerProject ?
  7. I'm a complete beginner, where can I get some help?
  8. Is it allowed for 2 managers to use the same PC?
  9. I'm going on a holiday, what should I do ?
  10. Can I manage more than 1 team?
  11. I've made a mistake and offered too big a salary, win bonus or sign bonus to a player. Can this be adjusted ?
  12. What is Wallie ?
  13. How long does it take before your team gets deleted ?

Questions about the sheriffs

  1. I was banned, what to do?
  2. O que acontece com os cheaters (trapaceiros)?
  3. Who are the sheriffs ? How can we contact them ? And in what language ?
  4. What is a cheatreport?
  5. How can I report a cheater?
  6. How do you know what happens with your cheatreport ?
  7. How long can it take for a sheriff to react on your appeal and what to do if you get no reaction at all ?
  8. I paid for SPFA-membership but I was banned. Now I want to start a new team. Can I transfer my remaining SPFA-days ?
  9. What happens to players with endings contracts during the time a manager is banned?
  10. Are all managers treated the same way? SPFA-members and well-known managers as well ?
  11. What do I have to do when I accidently made a too high offer on a player ?
  12. Wat moet ik doen als een te hoog bod op een speler heb ontvangen?
  13. Am I responsible when an unknown manager makes a too high bid on a player of mine ?
  14. How can I know what a correct transfer price for a given player is?
  15. How can you know if you are banned by a sheriff, or banned for another reason ?

General Questions

 

↑ O que é o SoccerProject?

SoccerProject é um jogo de gerenciamento de time de futebol on-line
 

↑ Quando as partidas são jogadas?

Existem 5 momentos de simulação a cada dia:
- 04:00: Jogo da Copa ou da Liga
- 10:00: Amistosos
- 14:00: Amistosos
- 18:00: Amistosos
- 22:00: Amistosos
Jogos da copa são jogados nas Quartas, jogos da liga nos outros dias da semana. Durante o fim-de-semana apenas amistosos são jogados.
 

↑ Quanto custa?

Nada! SoccerProject pode ser jogado grátis
 

↑ Porquê existe uma opção para transferência de dinheiro?

Gerentes que querem suportar financeiramente nosso time, pode transferir algum dinheiro. Eles terão algumas coisinhas a mais.
 

↑ Como eu posso mostrar minha logo?

Você tem que preencher a localização de sua logo no seu perfil. Outros gerentes podem então ver sua logo.
 

↑ How can I quit soccerProject ?

Very simple, just stop logging in. Your account will automatically be deleted after 3 weeks of inactivity.
 

↑ I'm a complete beginner, where can I get some help?

You can ask any question you have at http://forum.soccerproject.com . But you can also ask for a mentor, an experienced manager to help you during your first weeks.
 

↑ Is it allowed for 2 managers to use the same PC?

Sure! As long as there are no transactions between those teams.
 

↑ I'm going on a holiday, what should I do ?

First of all you can set your vacation-mode. This means your team will not be deleted after 3 weeks of inactivity. Of course you can still log in during vacation-mode.

You can also let someone else take over your team, but be careful with suspicious transactions!
 

↑ Can I manage more than 1 team?

Certainly not!
 

↑ I've made a mistake and offered too big a salary, win bonus or sign bonus to a player. Can this be adjusted ?

No, we don't correct manager mistakes. These things are your own responsability.
 

↑ What is Wallie ?

Wallie is cash on the internet. With the Wallie-card you can make online payments. Therefore, Wallie is a safe alternative for internet payments via credit card or authorization.

The Wallie-card is the prepaid payment card of Wallie. With the unique code on the back of every card, you can make payments on the internet. The charge for every purchase you make is automatically deducted from your Wallie-credit. The Wallie-card is available in a lot of shops.

More info can be found on the Wallie website.
 

↑ How long does it take before your team gets deleted ?

Manager who are inactive for over three weeks are deleted twice per season. Once at the beginning of the season and once at the end of the first round (after 15 league games).

Questions about the sheriffs

 

↑ I was banned, what to do?

Read this.
 

↑ O que acontece com os cheaters (trapaceiros)?

Cada cheater irá ser chutado prá fora, o time será reiniciado!
 

↑ Who are the sheriffs ? How can we contact them ? And in what language ?

The list of sheriffs can be found at http://www.soccerproject.com/spnewl_index.php?section=4. A sheriff can be contacted by E-mail, his address is always [Sheriff name]@soccerproject.com. Make sure to always contact a sheriff in English or his mother tongue, otherwise your mail cannot be handled.
 

↑ What is a cheatreport?

A cheatreport is a reported case of (possible) cheating made by any manager. When somebody spots a cheater, he can let this know to the sheriffs, who can start an investigation. All reports can and will be read by the sheriffs
 

↑ How can I report a cheater?

1. You can click on the transfer price on the transfer overview page (Team - Transfers - Overview).

2. You can create a cheatreport about any manager (Manager - Other managers - Cheaters).
 

↑ How do you know what happens with your cheatreport ?

You can follow the status of your cheatreport by following this path: Menu - Manager – Other managers – Cheaters.
 

↑ How long can it take for a sheriff to react on your appeal and what to do if you get no reaction at all ?

The sheriffs are no more than regular managesr who voluntarily help SoccerProject, so it might take a few days before they can answer you. Overloading a sheriff with E-mails will certainly not help you case. It's better to send 1 single mail with a clear explanation of your case, that will certainly help the sheriff to make a quick decision. If you have not received an answer after 4 days, you can send a mail to sheriffs@soccerproject.com.
 

↑ I paid for SPFA-membership but I was banned. Now I want to start a new team. Can I transfer my remaining SPFA-days ?

Yes, you can. Just send an E-mail to contact@soccerproject.com and explain the situation.
 

↑ What happens to players with endings contracts during the time a manager is banned?

The contracts off al players and staff are frozen during the period a manager is banned. This means that their contracts will not end, but of course their wages still have to be paid.
 

↑ Are all managers treated the same way? SPFA-members and well-known managers as well ?

Yes.
 

↑ What do I have to do when I accidently made a too high offer on a player ?

Warn us as soon as possible. Either through a cheatreport or an E-mail.
 

↑ Wat moet ik doen als een te hoog bod op een speler heb ontvangen?

Warn us as soon as possible. Either through a cheatreport or an E-mail.
 

↑ Am I responsible when an unknown manager makes a too high bid on a player of mine ?

Yes. You need to let us know as soon as possible.
 

↑ How can I know what a correct transfer price for a given player is?

That is a very hard question to anser. But based on the transfer price of other players, it is very easy to know which prices are way over the top. And those are the only ones that result in a ban. If you have any doubt about a transfer price, please feel free to contact the sheriffs.
 

↑ How can you know if you are banned by a sheriff, or banned for another reason ?

If you are banned by a sheriff, you receive an E-mail about this.

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On-line/ Ativo Gerentes : 190/ 20756 - Temporada 36 [55/63] - 9 Set 2010 -